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Introduction

This document describes a basic overview of the operator functions in SONARMANAGER. This will help operators to have a basic overview of the system, as well as knowing several use cases that they can come during their shifts. This document can be used for training of operators.

Prerequisites:

  • You have a SONARMANAGER installed.
  • Your user access the SONARMANAGER with operator role.
  • There is a project created in SONARMANAGER with at least one appliance connected to it.

 

On this page:

 

 

 

SONARMANAGER Overview

Appliances, host and services

Reading host/services status

Problems and problems history

Actions

Acknowledging problems

Writing comments

 

Sensor devices

Dry contacts (slow and fast)

Temperature and humidity sensors

Door operations

 

Use cases

Acknowledge a problem

Commenting in services

Opening and closing a door

Reading client/service comments and acknowledgments

Searching for problems on specific dates

 

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