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IssueDescriptionSolution
1Plugin installation errors can appear in seldom circumstanceslatest plugin-updates package (plugin-updates-xxx_v4.2.0b_to_v5.1.x.tar)
2Monitor process is restarted repeatedly because of missing status.loglatest plugin-updates package (plugin-updates-xxx_v4.2.0b_to_v5.1.x.tar)
3

check_azetiplugin_akcptemperature, check_azetiplugin_akcphumidity and check_azetiplugin_akcpsmoke

exit with error "... unexpectedly returned value 4" when remote host is not reachable

latest plugin-updates package (plugin-updates-xxx_v4.2.0b_to_v5.1.x.tar)

 

4SMS for contactgroup works only for first contact in listwill be fixed with SP 5.1.2
5Message in watchdog "watchdog failed to reanimate smsd" when no modem attachedsolved in patch 3 for 5.1.2 (e.g. update-5.1.2a-std-xxx)

Plugin and Extension Upgrade

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Info

Download the package at azeti Portal > Downloads > SONARPLEX Generation 5 > Upgrade from 4.2.x to 5.1.x > Upgrade_Package_v1.3vxxx_from_SONARPLEX_4.2.x_to_5.1.x.zip

Note that you still must download the image update file for your device (indentified by its SysId), see azeti Portal > My Appliances > <SONARPLEX SysId>.

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PackageFilenameDescriptionDownload

SONARPLEX 4.2 patch level 7

update-4.2.0b-base-7.tarenables upgrade from SONARPLEX 4.2.0b to 5.1.xazeti Portal > Downloads > SONARPLEX Generation 4 > Updates
SONARPLEX 5.1.x image<SysID>-daaz1en-5.1.x.aup (e.g. 2m002421121f36-daaz1en-5.1.1b.aup)Full Operating System image version 5.1.xazeti Portal > My Appliances > <SONARPLEX SysId>
SONARPLEX 5.1.x plugin updates

plugin-updates-003xxx_v4.2.0b_to_v5.1.x.tar

Package containing all necessary plugin updates for automatic installationazeti Portal > Downloads > SONARPLEX Generation 5 > Updates
SONARMANAGER 2.7.3.24SonarManager_2.7.3.24.zipSONARMANAGER compatible to SONARPLEX 5.x.xazeti Portal > Downloads > SONARPLEX Generation 5 > SONARMANAGER

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After the SONARPLEX Upgrade

SONARPLEX 5 is a major release and thus some minor system configuration changes must be done right after the upgrade. 

Updating the LOAD Configuration

The following step assures that the global LOAD Configuration is properly updated and is mandatory.

  1. Insert excerpt
    _OpenAdminWeb
    _OpenAdminWeb
    nopaneltrue
     > Configuration > System > Load Configuration
  2. Choose  to save the current configuration and apply it with the following 

Configure the global Log Level

A whole new logging framework was introduced with the upgrade. See

Insert excerpt
_AdminWeb
_AdminWeb
nopaneltrue
 > Configuration > System > Logging Configuration.

 By default the Debug log level is set to OFF. We recommend turning it to INFO for all hardware types except the azeti NG.

Note

The azeti NG runs on SD flash storage and debug log levels can lead to decreased lifetime of the storage due to large amounts of write operations through logging. Therefore leave the Debug log level set to OFF.

Flush the Retention File

To warrant a consistent status among the old and new plugins, delete the retention file. 

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_AdminWebDeleteRetention
_AdminWebDeleteRetention
nopaneltrue

Flush the Mail Queue

It is possible that during the upgrade system messages are created and stored in the email queue. Those would be sent out whenever you enable the SMTP configuration and you can flush those if you don't want to receive such mails from the upgrade.

Flushing queued e-mails:

  1. Insert excerpt
    _OpenAdminWeb
    _OpenAdminWeb
    nopaneltrue
     > System > Email Queue
  2. Choose  Delete all messages in queue and press OK

Re-Enable the Notifications

When all upgrade steps are done and the system behaves properly, it is save to enable the notifications again. Check that not too many service and host checks are in Non-OK states to avoid notification floods.

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_UserWebEnableNotificationsGlobally
_UserWebEnableNotificationsGlobally
nopaneltrue

 

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